Key takeaways
Any firm that accepts credit cards could face a payment dispute or chargeback at some point. In this course we'll discuss the history of chargebacks, provide tips for how you can manage and dispute chargebacks when they occur, and explain how to use proper processes to help avoid them in the future. Whether you've faced a chargeback yet or not, you don't want to miss this course!
Learning Objectives
Identify the origination of the chargeback system.
Discover how to handle (and win!) chargeback disputes.
Recognize what your firm can do to dodge chargebacks before they arise.
Prerequisites
None
Advanced Preparation
None
Instructors
Erika Segal Brand ManagerCPACharge
Erika loves speaking about payment solutions and teaching professionals how to make their firm the best it can be. She has experience in communications, marketing, and customer service spanning over ten years.